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Factors Influencing the Rise of Chatbots:
- The increasing use of messaging apps by people is the major factor contributing to the rise of chatbots in 2016. Messaging apps are the most used ones after social networking ones like Facebook, Instagram and Twitter. The number of mobile phone messaging app users is projected to go up to 2.10 billion in 2017.
- Artificial intelligence is an ever growing field. Scientists have discovered many unbelievable things in AI, yet there is much more scope on advancements in this arena. Chatbots can be made to have a deeper knowledge of human behavior and language to give more accurate and intelligent responses. Speech recognition is getting advanced like never before exploring all possible areas of improvement.
- Reliable technologies of cloud computing and integration help integrating various apps into messaging ones. Synchronizing communication between these apps using APIs is now possible with powerful integration techniques. Chatbots are promising mobile users to experience convenience like never before at the touch of fingertips. Many big companies have already entered in this field with their bots in popular messaging apps. Several others are looking forward to it considering its reach and usability by people.